Cut Roza Asminanda, Widiya Nisa, Iswandi Idris, Ruri Aditya Sari, and Rizaldy Khair. “Optimization of Hospital Patient Management through a Combined RFM and Fuzzy C-Means Approach: Enhancing Service Efficiency and Quality”. Journal of Science and Education (JSE), vol. 5, no. 2, Jan. 2025, pp. 458-66, doi:10.58905/jse.v5i2.408.