Sari, Karmila. “nalysis of ervice ecovery, ehavioral utcome and ecovery aradox for elkomsel ustomers”. Journal of Science and Education (JSE) 5, no. 1 (December 16, 2024): 372-388. ccessed October 25, 2026. https://jse.rezkimedia.org/index.php/jse/article/view/434.