Analysis of Service Recovery, Behavioral Outcome and Recovery Paradox for Telkomsel Customers. Journal of Science and Education (JSE), [S. l.], v. 5, n. 1, p. 372–388, 2024. DOI: 10.58905/jse.v5i1.434. Disponível em: https://jse.rezkimedia.org/jse/article/view/434. Acesso em: 29 oct. 2026.