Integrating Counseling Management and Multicultural Education: A Model for Enhancing Students’ Learning Motivation
DOI:
https://doi.org/10.58905/jse.v6i1.2.685Keywords:
guidance and counseling management, learning motivation, multicultural education, PDCA model, junior high schoolAbstract
This study explores the management of guidance and counseling (GC) programs as a strategic instrument to enhance students’ learning motivation in multicultural junior high schools. Using a qualitative case study design, the research was conducted at SMPN 1 Ciawi and SMPN 3 Ciawi in Tasikmalaya Regency, Indonesia, involving school principals, guidance and counseling teachers, and students. Data were collected through in-depth interviews, participant observations, and document analysis, and were analyzed using the interactive model of Miles, Huberman, and Saldaña. The results indicate that effective GC management implemented through systematic planning, participatory execution, reflective evaluation, and continuous follow-up contributes significantly to improving students’ academic motivation and emotional engagement. The planning phase involves data-based analysis and goal setting; implementation combines individual mentoring and peer-based support within a culturally responsive framework; evaluation emphasizes collaborative reflection and authentic feedback; and follow-up actions include mentoring continuity, teacher collaboration, and parent involvement. These findings highlight that counseling management, when guided by the PDCA (Plan–Do–Check–Act) model and integrated with multicultural and humanistic counseling principles, serves as a sustainable approach to strengthening student motivation and holistic character formation.
Downloads
References
A. Bandur, M. Hamsal, and A. Furinto, “21st Century experiences in the development of school-based management policy and practices in Indonesia,” Educ. Res. Policy Pract., vol. 21, no. 1, pp. 85–107, 2022.
R. W. N. Arum and Z. Khasanah, “The Role of School Counselors in Improving Student Learning Motivation Through Group Guidance Services: Literature Study,” J. Couns. Psychother. Res., vol. 1, no. 1, 2025.
S. Susilowati and A. Suryadi, “STRATEGIC GUIDANCE AND COUNSELING INTERVENTIONS TO OVERCOME LEARNING BARRIERS, A CASE STUDY AT SMP NEGERI 178 JAKARTA,” Multidiscip. Res. Stud. Soc. Sci., vol. 1, no. 1, pp. 18–29, 2025.
R. Raihani, “Education for multicultural citizens in Indonesia: policies and practices,” Comp. A J. Comp. Int. Educ., vol. 48, no. 6, pp. 992–1009, 2018.
F. L. Mazibuko and L. Z. Ngidi, “Implementing Multicultural Education to Foster Peace in Schools,” Eurasian J. Soc. Sci., vol. 12, no. 1, pp. 1–12, 2024.
N. N. A’ini, S. Surawan, and M. I. P. Adi, “Tolerance Among Students: A Case Study at a High School in Palangka Raya City,” in Proceeding International Conference on Religion, Science and Education, 2025, vol. 4, pp. 497–506.
A. Akdemir, “School guidance & counseling in the 21st century: a focused review,” ISPEC Int. J. Soc. Sci. Humanit., vol. 7, no. 4, pp. 994–1002, 2023.
N. C. Gysbers and P. Henderson, Developing and managing your school guidance and counseling program. John Wiley & Sons, 2014.
F. Jaafar and S. Omar, “CHALLENGES IN IMPLEMENTING GUIDANCE AND COUNSELING SERVICES IN PRIMARY SCHOOLS,” J. Soc. Sci. Bus., vol. 4, no. 1, pp. 46–56, 2025.
J.-H. Ye, M.-Y. Chen, and Y.-F. Wu, “The causes, counseling, and prevention strategies for maladaptive and deviant behaviors in schools,” Behavioral Sciences, vol. 14, no. 2. MDPI, p. 118, 2024.
J. W. Creswell and V. L. P. Clark, Designing and conducting mixed methods research. Sage publications, 2017.
R. K. Yin, Case study research and applications. SAGE Publications US., 2017.
Adrias and A. Ruswandi, Desain Penelitian Kuantitatif, Kualitatif, dan Mix Method. Depok: Rajawali Pers, 2025.
Y. Lincoln and B. Guba, “Naturalistic inquiry. Beverly Hills: Sage Pulications.” Inc, 1985.
A. K. Shenton, “Strategies for ensuring trustworthiness in qualitative research projects,” Educ. Inf., vol. 22, no. 2, pp. 63–75, 2004.
A. Tashakkori and J. W. Creswell, “The new era of mixed methods,” J. Mix. Methods Res., vol. 1, no. 1, pp. 3–7, 2007, doi: 10.1177/2345678906293042.
M. B. Miles, A. M. Huberman, and J. Saldana, Qualitative Data Analysis A Methods Sourcebook, Third Edit. United States of America: SAGE Publications, Inc., 2014.
W. E. Deming, Guide to Quality Control. Cambridge: Massachussetts Institute Of Technology, 1982.
W. E. Deming, “Principles for transformation,” Out Cris., vol. 18, p. 96, 1986.
A. J. Romiszowski, Designing instructional systems: Decision making in course planning and curriculum design. Routledge, 2016.
D. Smith, N. Frey, I. Pumpian, and D. Fisher, Building equity: Policies and practices to empower all learners. Ascd, 2017.
E. Aslanyan-rad, “Analyzing the Influence of Gamification-based Education on Alleviating Anxiety and Optimizing Self-Assistant Functionalities According to the Multidimensional Planning Framework.” 2024.
E. L. Deci and R. M. Ryan, “Self-determination theory,” Handb. Theor. Soc. Psychol., vol. 1, no. 20, pp. 416–436, 2012.
E. L. Deci and R. M. Ryan, “The" what" and" why" of goal pursuits: Human needs and the self-determination of behavior,” Psychol. Inq., vol. 11, no. 4, pp. 227–268, 2000.
A. Bandura, “Social foundations of thought and action,” Englewood Cliffs, NJ, vol. 1986, no. 23–28, p. 2, 1986.
P. M. Jenlink, “Decision Making in Educational Leadership: Principles, Policies, and Practices,” in Ethical Decision Making in Leadership: A Moral Literacy Perspective, 1st ed., S. Chitpin and C. W. Evers, Eds. New York: Routledge, 2014, p. 244.
A. Setiawan, P. Purnomo, M. Marzuki, D. S. Charismana, and A. R. B. Zaman, “The implementation of tolerance values through multicultural education program,” J. Civ. Media Kaji. Kewarganegaraan, vol. 21, no. 2, pp. 332–341, 2024.
A. Sliwka, B. Klopsch, J. Beigel, and L. Tung, “Transformational leadership for deeper learning: shaping innovative school practices for enhanced learning,” J. Educ. Adm., vol. 62, no. 1, pp. 103–121, 2024, doi: 10.1108/JEA-03-2023-0049.
K. Leithwood, A. Harris, and D. Hopkins, “Seven strong claims about successful school leadership,” Sch. Leadersh. Manag., vol. 28, no. 1, pp. 27–42, 2008.
I. Kakomole, S. D. M. Sumual, and J. M. Mangangantung, “Evaluating The Effectiveness Of School-Based Management In Enhancing Educational Quality: A Case Study Of Smp Negeri 3 Manado,” Int. J. Sci. Environ., vol. 5, no. 3, pp. 37–46, 2025.
S. Tabrizi and G. Rideout, “Exploring Situational Leadership in the Education System: Practices for Multicultural Societies,” Int. J. Innov. Bus. Strateg., vol. 5, no. 1, pp. 234–244, 2019, doi: 10.20533/ijibs.2046.3626.2019.0033.
L. E. Cahyono, S. B. Wibowo, and J. Murwani, “Analisis penerapan 8 standar nasional pendidikan pada SMP Negeri 2 Dolopo kabupaten Madiun,” Assets J. Akunt. Dan Pendidik., vol. 4, no. 2, pp. 161–167, 2015.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Erta Apriata, Okke Rosmaladewi

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.







